We advised Executive Committees on Strategic Objectives and Operational Decisions regarding the best way to accelerate Finance, Human Resources, Procurement, Information Technologies and Real Estate and Facilities Transformations:

• Strategic Objectives, Transformation’s Enablers and Service Delivery Models for Global Business Services;
• Shared Services and Technologies Roll Out and Transition Options for Decisions;
• Shared Services and Outsourcing respective Scope to launch an Outsourcing Tender Process and Deal setting and assistance up to BPO Contract signature (several cases for Finance, Human Resources, Facilities…);
• Service Delivery Models Design and Implementation in all Regions and most Countries including Locations selections based on rational criteria (several cases for all Functions, Data and Processes, Customer Services);
• Service Level Agreements, Catalog of Services and Charge Out to Customer’s Methods;
• Design and Implementation of Great Place to Work Facilities for Customer’s Experience, Engagement and Collaboration, Innovations and Continuous Improvements;