Événement

Agenda of 19th SSOW Europe from May 13th to 16th, 2019 in Lisbon with AgileGBS

Nouvelles

AgileGBS

Meilleures pratiques

Service Delivery Model

Meilleures pratiques

Service Delivery Model

One way to enhance your current Service Delivery Model and to move up in the Customer’s Experience is to change Management Behaviors regarding overall Support Functions:

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Meilleures pratiques

Technologies

One way to develop the value added provided by IT to overall Operations and Functions and to better contribute to Enterprise Performance is to adopt a “Best of Breed Solutions Architecture”:

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Meilleures pratiques

People

One way to attract, retain and develop Talents is to design and implement a mentoring program allowing to better share between Employees Generations and across Jobs Responsibilities:

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Meilleures pratiques

Processes

One way to progress on Process Efficiency and Effectiveness is to simplify and to eliminate upstream Costs Drivers using Pareto Analysis such as but not limited to:

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Meilleures pratiques

Data and Analytics

One way to progress regarding Decision Support and Analytics is to fix the Data Reliability Root Causes with a ”Single Source of Truth” for operational and functional usage for example:

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Meilleures pratiques

Governance

One way to get better Decisions with an Enterprise-Wide Mindset and to optimize the Stakeholder’s Agenda is to combine Data and End to End Processes Governance meetings for example:

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Meilleures pratiques

Innovation

One way to boost Innovation is to introduce a bottom-up process to identify and select area for improvements as well as ideas which could solve issues or even change the Business model:

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Événement

Keynotes from 6th SSON Middle Eastern from October 8th to 10th, 2018 in Dubai

6th SSON Middle Eastern October 8th to 10th 2018

Integration. Automation. Scalability. Generating true value from your Shared Services strategy.

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Événement

Keynotes from 6th SSON Malaysia Event in Kuala Lumpur from May 2nd to 3rd 2018

6th SSON Malaysia Event May 2nd to 3rd 2018 “Driving Malaysia Competitive Advantage Through People, Technology and Processes”

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Événement

Keynotes of the 18th SSOW Europe in Lisbon from 14 to 17 May 2018

18th SSOW Europe agenda 14th to 17th May 2018

“Fast-track your Service strategy with Customer Excellence, Digital Transformation and Talent Development”

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Événement

Keynotes from 21st SSOW Australasia in Melbourne from June 13th to 14th 2018

2018 SSOW Australasia Melbourne event agenda June 13th and 14th 2018 “Exploring Value Creation through Data insights, Change Management, Automation and Process Excellence”

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Événement

Keynotes from 9th SSOW Philippines in Manila from August 13th to 17th 2018

SSON Philippines August 13th to 17th 2018 “Harnessing Talent and Technology to add Value in an increasing competitive market”

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Nouvelles

AgileGBS

AgileGBS is pleased to announce the expansion of our Global and Local Footprint with the arrival of new Partners and Experts in Paris (France), London (UK), Zurich (Switzerland), Toronto (Canada), Manila (Philippines), Cape Town (South Africa), and Cairo (Egypt) to better serve our Customers from Decision to Execution.

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